Having a problem? READ HERE! |
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Admin Group Joined: 05 Jun 2008 Online Status: Offline Posts: 1034 MBP : 189.60 |
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Topic: Having a problem? READ HERE! Posted: 26 Jan 2015 at 7:33pm |
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Hey folks!
There are still a handful of people having a problem or two. I have resolved most problems, but for those still having problems... * When contacting me, please also include your e-mail address. I have tried to respond to a few e-mails on file and they aren't being received or bounce. If you e-mail me directly, please include your stable name * When sending me a problem, please always include the horse ID and name. One is nice, both is preferable. Also, if your problem involves a race, always include a race ID. Better still, copy and paste the information for the race. Also let me know if it's OK if I enter the horse for you to troubleshoot things. Example of a header -
..any other things you notice about the situation are also helpful, but the horse ID and race Id are the most helpful. I really, really want to help. But very short e-mails that don't include this information give me very little to work with. Thank you! --Mike Edited by administrator - 26 Jan 2015 at 7:43pm |
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