Still having viewer problems? Look here!

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   Hey Guys!
If you are having problems getting the new Unity player to work for one reason or another, please try the following things to resolve your problems.   They work in varying degrees for different people.  
If you get the â€œblind horsesâ€ : Log  into your account, go to 3D Viewer and choose outdated and click change.  The warning message just informs you that you are using a less accurate viewer.
If nothing is working :

1)    Close all browser windows and completely uninstall the Unity Web Player  you currently have.  You can do this by going to Control Panel > Programs and Features >  Double Click Unity Web player > Click Uninstall.  Reboot your machine. Then reinstall it at http://unity3d.com/webplayer . Close all browsers again and try to run it.

2)    Try an alternate browser (particularly if you are using IE).  Also, if you must use IE, make sure you are using the most updated version of IE you can (on Windows 7, I have 11.0.11)

3)    Go up to your browser and change the raceviewer.com domain name to smartacre.com and see if that helps

4)    Try this link : http://derbyfever.com/hr/viewer/newview.asp?raceid=1342631 â€“ This link has been unchanged since the second week of changing over to the new game.  

If none of those work, please go to this page and verify that unity works by going here :
http://unity3d.com/webplayer/setup

Then choose all of the files on that list and delete them all (if there are any).  This is just your Unity Cache.  If unity is working, the program here should work.   Close your browser and reopen it.
After exhausting these options, please copy the following and fill it in to the best of your ability.

1 ) My Operating System (EX â€“ Windows 7, Windows XP, etc) :
2 ) My Unity Version :
3 ) The browsers I tried but failed to get it to work on :
4 ) The error message it returned when it wouldnâ€™t work :
5 ) I did try the http://derbyfever.com/hr/viewer/newview.asp?raceid=1342631 link, and it did the following: :

Thanks guys, and sorry for the problems.

--Mike

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administrator Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 05 Jun 2008 Online Status: Offline Posts: 1034 MBP : 189.60	Quote Reply Topic: Still having viewer problems? Look here! Posted: 17 Sep 2014 at 10:53am
	Hey Guys! If you are having problems getting the new Unity player to work for one reason or another, please try the following things to resolve your problems. They work in varying degrees for different people. If you get the â€œblind horsesâ€ : Log into your account, go to 3D Viewer and choose outdated and click change. The warning message just informs you that you are using a less accurate viewer. If nothing is working : 1) Close all browser windows and completely uninstall the Unity Web Player you currently have. You can do this by going to Control Panel > Programs and Features > Double Click Unity Web player > Click Uninstall. Reboot your machine. Then reinstall it at http://unity3d.com/webplayer . Close all browsers again and try to run it. 2) Try an alternate browser (particularly if you are using IE). Also, if you must use IE, make sure you are using the most updated version of IE you can (on Windows 7, I have 11.0.11) 3) Go up to your browser and change the raceviewer.com domain name to smartacre.com and see if that helps 4) Try this link : http://derbyfever.com/hr/viewer/newview.asp?raceid=1342631 â€“ This link has been unchanged since the second week of changing over to the new game. If none of those work, please go to this page and verify that unity works by going here : http://unity3d.com/webplayer/setup Then choose all of the files on that list and delete them all (if there are any). This is just your Unity Cache. If unity is working, the program here should work. Close your browser and reopen it. After exhausting these options, please copy the following and fill it in to the best of your ability. 1 ) My Operating System (EX â€“ Windows 7, Windows XP, etc) : 2 ) My Unity Version : 3 ) The browsers I tried but failed to get it to work on : 4 ) The error message it returned when it wouldnâ€™t work : 5 ) I did try the http://derbyfever.com/hr/viewer/newview.asp?raceid=1342631 link, and it did the following: : Thanks guys, and sorry for the problems. --Mike